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Linking policy


In order to provide clients with up-to-date information, and to ensure the consistency and accuracy of online client information, the Office of State Revenue (OSR) has developed the following policy outlining when an external organisation can:

  • include a link from their website to an OSR website
  • use the OSR logo on their website or download the logo for use in printed material
  • use information posted on an OSR website
  • copy information from an OSR website.

The OSR websites where this policy applies include:

Linking requirements

OSR encourages organisations to create links to information on the OSR website as appropriate. Organisations must comply with the following guidelines:

Link to the home page, rather than a specific subpage

As many of the subpages on the OSR site are subject to change, OSR advises that you link directly to the homepage of the relevant OSR website. If you do create a link to a subpage, OSR strongly recommends that you check these links on a regular basis to ensure the page is still in use.

Link to take clients directly to an OSR page

Any links to an OSR page should forward the client directly to OSR's website. OSR pages should not open in a frame in your own website, or otherwise present the information as being a part of your website.

Use of the OSR logo

Under no circumstances should an organisation use the OSR logo on their website or download a copy of an OSR logo for use in printed material without permission from OSR.

Use of logo on external websites

The only time when the OSR logo may be used on a non-OSR site is where OSR has a business partnership with another organisation, such as a Client Service Provider (CSP). In this case, the organisation in question must:

  • apply to OSR's Manager, Communications for permission to use the logo. Requests should be forwarded to Attn: Manager, Business Communications,

  • meet OSR's corporate identity requirements regarding use of the logo. These will be supplied on request

  • submit a copy of the proposed layout including the OSR logo to OSR's Communications Manager for approval before using the logo on a live site.

Note: OSR reserves the right to request removal of the logo from an external website at any time.

Use of logo in printed material

If you wish to obtain a copy of an OSR logo to use in a report, proposal or other similar document, please contact us to obtain permission. Once permission has been granted we will provide a high resolution version of the OSR logo.

Copying and use of OSR material

Reproducing OSR information on your website

Under no circumstances should you incorporate information or applications from an OSR website within your own website. Information on our websites is regularly updated to ensure clients have the most current information. OSR is unable to review and verify information posted on external sites. To ensure your clients act on the most up-to-date information available, OSR strongly advises your website link to the relevant OSR website, see Requirements for linking to an OSR website.

Reproducing information for personal use

You may reproduce any material which OSR creates and displays on an OSR website for personal, in-house or non-commercial use. If you wish to reproduce, alter, store or transmit the material for any other purpose, please contact us.

Reproducing information for commercial use

If you wish to reproduce information on the OSR website for commercial purposes, please contact us to obtain permission from OSR. If you plan to alter the material in any way from its original format (eg. include your company details, alter or rearrange text) a copy of the final document must be approved by OSR before it can be published.

If permission is granted to use material from an OSR website, all material reproduced from the website should clearly state:

  • the name of the agency (eg. Office of State Revenue, State Debt Recovery Office, etc)
  • the relevant OSR website address
  • the date the information was copied from the site
  • a disclaimer stating that your organisation is not endorsed by OSR and that clients should check the relevant OSR website to obtain the latest information.

Last updated: 25 February 2015