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15/09/2014: SDRO is now messaging individuals about their penalties by email and SMS

You may receive a payment confirmation or courtesy reminder about your penalty by email or SMS, if we have your mobile or email contact details on our records.

You may receive either:

  • an email confirming you have paid your penalty in full or
  • an email or SMS 1-2 days after the due date on the reminder notice, reminding you to pay urgently before the $65 fee applies. We will use your email address if we have it, but if not we will use your mobile number.

This service aims to ensure you don't have to pay the $65 late fee and can be reassured that your payment was received.

Note: this service is only available for individuals.

Last updated: 25 February 2015